Arkonomy ("we", "our", or "us") is committed to protecting the confidentiality, integrity, and availability of user data and platform systems. This policy describes the controls we maintain to secure your information and our infrastructure.
This policy applies to all Arkonomy systems, services, and infrastructure — including the web and mobile applications, backend services, third-party integrations, and any personnel or contractors with access to production systems.
The objective is to establish a consistent baseline of security controls that protects user financial data, prevents unauthorised access, and ensures continued platform availability.
All data handled by Arkonomy is classified into three tiers that govern how it is stored, accessed, and transmitted:
Access to Arkonomy systems follows the principle of least privilege:
User data is protected in transit and through the controls provided by Arkonomy's infrastructure providers:
We maintain an active programme to identify and remediate security vulnerabilities:
To report a vulnerability, please contact us at hello@arkonomy.com. We ask that you allow us reasonable time to investigate before any public disclosure.
In the event of a security incident, we follow a structured five-step response process:
Service restoration and data recovery depend on the recovery capabilities available from Arkonomy's infrastructure providers. Arkonomy does not publish a contractual recovery-time or recovery-point guarantee.
Arkonomy does not operate physical data centres. Compute, storage, and networking infrastructure is hosted by third-party cloud platforms, which manage physical access and facility security:
Arkonomy relies on the following service providers to operate core product features. Their own policies and security documentation govern the controls they operate:
Provides database, authentication, storage, and serverless edge-function services. supabase.com/security
Provides hosting and web-delivery infrastructure for Arkonomy. vercel.com/security
Handles bank authentication and financial data aggregation for connected institutions. Arkonomy does not receive bank usernames, passwords, or MFA codes. plaid.com/legal/privacy-notice
Provides payment checkout and subscription processing. Payment-card entry is handled on Stripe-hosted payment surfaces. stripe.com/docs/security
Used to generate coach responses and financial narratives. Depending on the feature, Arkonomy may send the user's message and selected financial context such as amounts, categories, recent transaction descriptions, goals, or portfolio summaries. Bank credentials are never sent. Anthropic's handling of API data is governed by its applicable terms and privacy commitments. anthropic.com/privacy
This policy is reviewed at least annually, or following any significant security incident, major infrastructure change, or relevant regulatory development. Updated versions will be published at this URL with a revised effective date.
For security questions, vulnerability reports, or data security concerns, contact us at hello@arkonomy.com.
Please disclose vulnerabilities responsibly — contact us privately and allow reasonable time for investigation before any public disclosure.