Cybersecurity Policy

Last updated: September 29, 2026

Arkonomy ("we", "our", or "us") is committed to protecting the confidentiality, integrity, and availability of user data and platform systems. This policy describes the controls we maintain to secure your information and our infrastructure.

1. Purpose and Scope

This policy applies to all Arkonomy systems, services, and infrastructure — including the web and mobile applications, backend services, third-party integrations, and any personnel or contractors with access to production systems.

The objective is to establish a consistent baseline of security controls that protects user financial data, prevents unauthorised access, and ensures continued platform availability.

2. Data Classification

All data handled by Arkonomy is classified into three tiers that govern how it is stored, accessed, and transmitted:

3. Access Control

Access to Arkonomy systems follows the principle of least privilege:

4. Encryption

User data is protected in transit and through the controls provided by Arkonomy's infrastructure providers:

5. Vulnerability Management

We maintain an active programme to identify and remediate security vulnerabilities:

To report a vulnerability, please contact us at hello@arkonomy.com. We ask that you allow us reasonable time to investigate before any public disclosure.

6. Incident Response and Disaster Recovery

In the event of a security incident, we follow a structured five-step response process:

Service restoration and data recovery depend on the recovery capabilities available from Arkonomy's infrastructure providers. Arkonomy does not publish a contractual recovery-time or recovery-point guarantee.

7. Physical Security

Arkonomy does not operate physical data centres. Compute, storage, and networking infrastructure is hosted by third-party cloud platforms, which manage physical access and facility security:

8. Vendor Risk Management

Arkonomy relies on the following service providers to operate core product features. Their own policies and security documentation govern the controls they operate:

Supabase (AWS)

Provides database, authentication, storage, and serverless edge-function services. supabase.com/security

Vercel

Provides hosting and web-delivery infrastructure for Arkonomy. vercel.com/security

Plaid

Handles bank authentication and financial data aggregation for connected institutions. Arkonomy does not receive bank usernames, passwords, or MFA codes. plaid.com/legal/privacy-notice

Stripe

Provides payment checkout and subscription processing. Payment-card entry is handled on Stripe-hosted payment surfaces. stripe.com/docs/security

Anthropic (Claude AI)

Used to generate coach responses and financial narratives. Depending on the feature, Arkonomy may send the user's message and selected financial context such as amounts, categories, recent transaction descriptions, goals, or portfolio summaries. Bank credentials are never sent. Anthropic's handling of API data is governed by its applicable terms and privacy commitments. anthropic.com/privacy

9. Policy Review

This policy is reviewed at least annually, or following any significant security incident, major infrastructure change, or relevant regulatory development. Updated versions will be published at this URL with a revised effective date.

10. Contact

For security questions, vulnerability reports, or data security concerns, contact us at hello@arkonomy.com.

Please disclose vulnerabilities responsibly — contact us privately and allow reasonable time for investigation before any public disclosure.